Ship like a Fortune 500.
Scale like a startup.
Enforceable SLAs with automatic penalties, a formal dispute flow, webhooks into your own systems, bi-directional 1C:Enterprise sync, GDPR tooling, multi-role teams, and role-specific analytics. Everything a shipper operations team expects — ready out of the box.
Seven tools for the operations team that runs real volume.
Service Level Agreements
Attach an SLA to any order — delivery deadline, temperature band, condition thresholds, payment terms. Breach auto-deducts a penalty from the carrier guarantee deposit.
- · Company-level SLA templates
- · Breach detection from IoT + GPS
- · Performance dashboard per carrier and route
Formal dispute resolution
Open a dispute in the app. Upload evidence, pull in the chat transcript, attach PoD and IoT logs. A compliance admin reviews, rules, and executes the settlement on chain.
- · OPEN → IN_REVIEW → RESOLVED → CLOSED workflow
- · Evidence bundle is tamper-evident
- · Average resolution target: under 5 business days
Webhooks on 15+ events
Subscribe your backend to order, payment, delivery and IoT events. HMAC-signed payloads, automatic retries with exponential backoff, delivery log per event.
- · order.created · order.assigned · order.completed
- · payment.received · payment.failed
- · iot.alert.critical · delivery.verified
1C:Enterprise integration
Bi-directional sync with 1C for orders, invoices and financial data. The companies who run the Middle Corridor already live in 1C; we meet them there.
- · Order ingest from 1C to the platform
- · Completion event auto-creates 1C invoice
- · Retry-safe, with full sync log per company
GDPR tooling built in
One-click data export (Article 15) and account deletion with a 30-day grace period (Article 17). Cookie consent, audit trail, and deletion cancellation — all present.
Multi-role teams
Separate roles for Client, Carrier, Expeditor, Executor — plus company admins. Unlimited team members, per-order permissions, full audit log.
Role-specific analytics
Shippers see active orders, on-time percentage, average cost per shipment. Carriers see fleet utilisation, monthly earnings, top routes. Expeditors see sub-orders and commission.
Wire Ikarus Way into the systems you already run.
Every meaningful state change on the platform emits a webhook. HMAC signature, idempotency key, retry with backoff, delivery log. If your backend exists on the public internet, it can listen.
Test endpoints, replay failed deliveries, inspect the exact payload — all from the admin console. No support ticket required.
{
"event": "order.completed",
"order_id": "IW-2841",
"shipper": "silk-logistics",
"carrier": "atlas-trans",
"pod_hash": "0x8f3c…a91",
"amount_minor": 412000,
"currency": "USD",
"delivered_at": "2026-04-10T14:32:04Z"
} Everything operations expects. Nothing they have to chase.
SLAs, disputes, webhooks, 1C, GDPR, teams, analytics — all in the platform, all day one.